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To Our Valued Members

Our team has been monitoring the current situation surrounding the Coronavirus (COVID-19) outbreak. We will continue to adjust and improve our plans based on guidance from the Centers for Disease Control and Prevention, and our local and state health departments.

Please note the following before proceeding inside to bank with us in person:

  • Masks are required in order to enter the branch
  • Please use the floor markers to help maintain social distancing
  • If you aren’t feeling well or think you may be experiencing symptoms of COVID-19, please return at a time when you are feeling well or bank with us remotely

What we are doing:

checkmarkComplying with guidance from the Centers for Disease Control and Prevention, and our local and state health departments.
checkmarkPreparing our staff to ensure our entire organization is equipped to comply with direction from our executive team.
checkmarkCleaning our branches and facilities, along with providing hand sanitizer to combat the spread of germs.
checkmarkDownload this PDF with the measures we are taking in regards to the outbreak.
checkmarkReminding our members to stay vigilant against potential scams. Learn what to watch for.

Branch Status

Stay up to date with USALLIANCE branch hours and closures.

Branch Location


Additional Information

West Haven, VA HospitalOpenView Branch Hours
West Haven, Atwood PlaceOpen24/7 ATM
View Branch Hours
Cambridge, Massachusetts Ave.Currently ClosedATM Currently Unavailable
Medford, Station LandingOpen24/7 ATM
View Branch Hours
New Jersey
Wayne, Corporate DriveOpen24/7 ATM
View Branch Hours
New York
Bronx, East 179th StreetOpenATM (During Business Hours)
View Branch Hours
Napanoch, WalmartOpen24/7 ATM
View Branch Hours
Port Chester, Boston Post RoadOpen24/7 ATM
Purchase, PEPSICOOpenRestricted Access
ATM Currently Unavailable
View Branch Hours
Woodbourne, Route 52OpenView Branch Hours

Beware of scams!

Please continue to stay vigilant against potential scams.

  • Exercise caution when purchasing items on the internet; only buy from trusted retailers, and make sure the websites begin with "https:" (the "s" at the end being the important part) when inputting any card information.
  • Be wary of any emails or phone solicitations of claims of 'immediate cures,' 'vaccines,' or any 'get rich quick' schemes that may be linked to a virus. Phishing campaigns can prey on a would-be victim's fear and anxiety.
  • As always, do not click on any links or email attachments; these can install malware on your device.

Effective April 24, 2020, the Federal Reserve today issued an interim final rule to amend Regulation D and remove the six-per-month transaction limit on transferring between savings and checking accounts. This change is temporary in response to the coronavirus pandemic.

Click here for more information.

Experiencing Financial Hardship?

If you are experiencing a financial setback because of the current pandemic, we have options to help. Our financial professionals are here to assist you.

Learn More
Member Services

Call Center Hours

Monday - Friday 7:30 a.m. to 8:00 p.m. ET
Saturday 9:00 a.m. to 3:00 p.m. ET

Contact Information

+1 (800) 431-2754

Local New York Metro Area:
+1 (914) 921-0500

Local Massachusetts Area:
+1 (781) 937-7801

Email Member Services


What you can do

Download the USALLIANCE Mobile App

You can do all your banking remotely through our app.

  • Mobile check deposit
  • Transfer funds
  • Pay bills

iOS App Store Google Play Store

Enroll in Online Banking

Bank from home using your computer or tablet.

  • Secure sign in
  • View and manage all your accounts
  • Apply for additional products
Enroll in Online Banking

View Additional eServices

Banking Remotely

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iOS App Store Google Play Store

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Online Banking

Enroll Now

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Member Services

Email Member Services

Stay Informed

Regularly check the following public health agencies for updated information. Click the image to visit agency website.

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WHO logo
DHHS logo