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USALLIANCE FINANCIAL

To Our Valued Members

Our team has been monitoring the current situation surrounding the Coronavirus (COVID-19) outbreak. We will continue to adjust and improve our plans based on guidance from the Centers for Disease Control and Prevention, and our local and state health departments.

What we are doing:

checkmarkComplying with guidance from the Centers for Disease Control and Prevention, and our local and state health departments.
checkmarkPreparing our staff to ensure our entire organization is equipped to comply with direction from our executive team.
checkmarkCleaning our branches and facilities, along with providing hand sanitizer to combat the spread of germs.
checkmarkDownload this PDF with the measures we are taking in regards to the outbreak.

Branch Status

Stay up to date with USALLIANCE branch hours and closures.

Branch Location

Status

Additional Information

Connecticut
West Haven, VA HospitalCurrently ClosedATM Currently Unavailable
West Haven, Atwood PlaceOpen24/7 ATM
View Branch Hours
Massachusetts
Cambridge, Massachusetts Ave.Currently ClosedATM Currently Unavailable
Malden, Eastern Ave.Currently Closed24/7 ATM
Currently taking appointments
Schedule an Appointment
Medford, Station LandingOpen (Limited Hours)24/7 ATM
View Branch Hours
New Jersey
Wayne, Corporate DriveDrive-up Window Open (Limited Hours)24/7 ATM
View Drive-up Hours
New York
Bronx, East 179th StreetOpenATM (During Business Hours)
View Branch Hours
Hopewell Junction, Route 52Currently Closed24/7 ATM
Liberty, Sullivan Ave.Open24/7 ATM
View Branch Hours
Napanoch, WalmartOpen by Appointment Monday - Friday 12:00pm-4:30pm24/7 ATM
Currently taking appointments
Schedule an Appointment
New York City, AMEXCurrently ClosedRestricted Access
ATM Currently Unavailable
New York City, West 31st StreetOpen for appointmentsATM Currently Unavailable
Currently taking appointments
Schedule an Appointment
Port Chester, Boston Post RoadOpen Mon-Wed, 8:30am-5:00pm. Open for appointments Thu-Sat.24/7 ATM
Currently taking appointments
Schedule an Appointment
Purchase, PEPSICOCurrently ClosedRestricted Access
ATM Currently Unavailable

Beware of scams!

Please continue to stay vigilant against potential scams.

  • Exercise caution when purchasing items on the internet; only buy from trusted retailers, and make sure the websites begin with "https:" (the "s" at the end being the important part) when inputting any card information.
  • Be wary of any emails or phone solicitations of claims of 'immediate cures,' 'vaccines,' or any 'get rich quick' schemes that may be linked to a virus. Phishing campaigns can prey on a would-be victim's fear and anxiety.
  • As always, do not click on any links or email attachments; these can install malware on your device.

Effective April 24, 2020, the Federal Reserve today issued an interim final rule to amend Regulation D and remove the six-per-month transaction limit on transferring between savings and checking accounts. This change is temporary in response to the coronavirus pandemic.

Click here for more information.

Limited in-branch appointments

To best accommodate our members, we will be offering limited in-branch appointments (at the locations listed below) for transactions that cannot be completed electronically through one of our alternative delivery channels (Online and Mobile Banking, ATMs, or Call Center). We will be limiting the number of members in our branch at one time and ensure that we have time between appointments to clean workspaces properly. We believe these appointments are a quick, easy, and safe way to conduct business and reduce risk to you and our employees. Branches that offer in-branch assistance will incorporate controlled access protocols for lobbies to continue to serve members safely and securely.

  • 1032 Eastern Ave., Malden, MA 02148
  • Boston Post Road, Port Chester, NY
  • 350 W 31st St., New York, NY 10001
  • Walmart, 7500 Route 209, Napanoch, NY 12458

Make an Appointment


Member Services

Call Center Hours

Monday - Friday 7:30 a.m. to 8:00 p.m. ET
Saturday 9:00 a.m. to 3:00 p.m. ET


Contact Information

+1 (800) 431-2754

Local New York Metro Area:
+1 (914) 921-0500

Local Massachusetts Area:
+1 (781) 937-7801


Email Member Services

memberservices@usalliance.org


What you can do

Download the USALLIANCE Mobile App

You can do all your banking remotely through our app.

  • Mobile check deposit
  • Transfer funds
  • Pay bills


Enroll in Online Banking

Bank from home using your computer or tablet.

  • Secure sign in
  • View and manage all your accounts
  • Apply for additional products
Enroll in Online Banking

View Additional eServices

Experiencing Financial Hardship?

If you are experiencing a financial setback because of the current pandemic, we have options to help. Our financial professionals are here to assist you.

Learn More

Banking Remotely

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USALLIANCE Mobile App

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Online Banking

Enroll Now

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Member Services

Email Member Services

Stay Informed

Regularly check the following public health agencies for updated information. Click the image to visit agency website.

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WHO logo
DHHS logo