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March 24, 2021 – We have been alerted that our Woodbourne Branch has had a potential COVID-19 Coronavirus exposure. Out of an abundance of caution, any staff who may have been exposed are under quarantine, per state regulations. The branch will receive an extensive deep cleaning using a local, reputable disinfection agency before reopening on Thursday, March 25th.

Out of an abundance of caution, if you visited the Woodbourne Branch between March 22nd and 23rd, you may wish to consider seeking medical advice. Your doctor is the best person to give you guidance if you should self-quarantine.


To Our Valued Members

Our team has been monitoring the current situation surrounding the Coronavirus (COVID-19) outbreak. We will continue to adjust and improve our plans based on guidance from the Centers for Disease Control and Prevention, and our local and state health departments.

Please note the following before proceeding inside to bank with us in person:

  • Masks are required in order to enter the branch
  • Please use the floor markers to help maintain social distancing
  • If you aren’t feeling well or think you may be experiencing symptoms of COVID-19, please return at a time when you are feeling well or bank with us remotely

What we are doing:

checkmarkComplying with guidance from the Centers for Disease Control and Prevention, and our local and state health departments.
checkmarkPreparing our staff to ensure our entire organization is equipped to comply with direction from our executive team.
checkmarkCleaning our branches and facilities, along with providing hand sanitizer to combat the spread of germs.
checkmarkDownload this PDF with the measures we are taking in regards to the outbreak.
checkmarkReminding our members to stay vigilant against potential scams. Learn what to watch for.

Branch Status

Stay up to date with USALLIANCE branch hours and closures.

Branch Location


Additional Information

West Haven, VA HospitalOpenView Branch Hours
West Haven, Atwood PlaceOpen24/7 ATM
View Branch Hours
Cambridge, Massachusetts Ave.Currently ClosedATM Currently Unavailable
Medford, Station LandingOpen24/7 ATM
View Branch Hours
New Jersey
Wayne, Corporate DriveDrive-up Window Open (Limited Hours)24/7 ATM
View Drive-up Hours
New York
Bronx, East 179th StreetOpenATM (During Business Hours)
View Branch Hours
Hopewell Junction, Route 52Open24/7 ATM
View Branch Hours
Liberty, Sullivan Ave.Location Closed24/7 ATM
Napanoch, WalmartOpen for appointments24/7 ATM
Currently taking appointments
Schedule an Appointment
New York City, AMEXCurrently ClosedRestricted Access
ATM Currently Unavailable
New York City, West 31st StreetOpen for appointmentsATM Currently Unavailable
Currently taking appointments
Schedule an Appointment
Port Chester, Boston Post RoadOpen24/7 ATM
Purchase, PEPSICOCurrently ClosedRestricted Access
ATM Currently Unavailable
Woodbourne, Route 52OpenView Branch Hours

Beware of scams!

Please continue to stay vigilant against potential scams.

  • Exercise caution when purchasing items on the internet; only buy from trusted retailers, and make sure the websites begin with "https:" (the "s" at the end being the important part) when inputting any card information.
  • Be wary of any emails or phone solicitations of claims of 'immediate cures,' 'vaccines,' or any 'get rich quick' schemes that may be linked to a virus. Phishing campaigns can prey on a would-be victim's fear and anxiety.
  • As always, do not click on any links or email attachments; these can install malware on your device.

Effective April 24, 2020, the Federal Reserve today issued an interim final rule to amend Regulation D and remove the six-per-month transaction limit on transferring between savings and checking accounts. This change is temporary in response to the coronavirus pandemic.

Click here for more information.

Experiencing Financial Hardship?

If you are experiencing a financial setback because of the current pandemic, we have options to help. Our financial professionals are here to assist you.

Learn More

Limited in-branch appointments

To best accommodate our members, we will be offering limited in-branch appointments (at the locations listed below) for transactions that cannot be completed electronically through one of our alternative delivery channels (Online and Mobile Banking, ATMs, or Call Center). We will be limiting the number of members in our branch at one time and ensure that we have time between appointments to clean workspaces properly. We believe these appointments are a quick, easy, and safe way to conduct business and reduce risk to you and our employees. Branches that offer in-branch assistance will incorporate controlled access protocols for lobbies to continue to serve members safely and securely.

  • 350 W 31st St., New York, NY 10001
  • Walmart, 7500 Route 209, Napanoch, NY 12458

Make an Appointment

Member Services

Call Center Hours

Monday - Friday 7:30 a.m. to 8:00 p.m. ET
Saturday 9:00 a.m. to 3:00 p.m. ET

Contact Information

+1 (800) 431-2754

Local New York Metro Area:
+1 (914) 921-0500

Local Massachusetts Area:
+1 (781) 937-7801

Email Member Services


What you can do

Download the USALLIANCE Mobile App

You can do all your banking remotely through our app.

  • Mobile check deposit
  • Transfer funds
  • Pay bills

Enroll in Online Banking

Bank from home using your computer or tablet.

  • Secure sign in
  • View and manage all your accounts
  • Apply for additional products
Enroll in Online Banking

View Additional eServices

Banking Remotely

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Online Banking

Enroll Now

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Member Services

Email Member Services

Stay Informed

Regularly check the following public health agencies for updated information. Click the image to visit agency website.

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WHO logo
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