--- title: USALLIANCE Debit Card Conversion Guide description: Upcoming card processing conversion beginning at 8 pm (ET) on Friday, Tuesday, May 17, 2022. image: https://www.usalliance.org/hubfs/assets/img/products/visa-card-processing-conversion.jpg --- [![USALLIANCE Logo](https://www.usalliance.org/hs-fs/hubfs/website-images/Landing/logo-usalliance.png?width=300&name=logo-usalliance.png)](https://www.usalliance.org) # USALLIANCE Debit Card Conversion Guide USALLIANCE Financial is committed to providing members with the highest possible standard of services, capabilities, and functions. We are continuously looking for ways to enhance our member experience. With the upcoming debit card processing conversion beginning on **Tuesday, May 17, 2022, at 8 pm (ET),** we will be able to deliver on that promise. We are doing everything we can to provide you with the necessary information prior to this conversion taking place. We have spent significant time working on this transition to streamline the process and minimize the inconvenience to our members. [View Credit Card Conversion Guide](https://www.usalliance.org/credit-conversion) ## Visa Debit Card Conversion ### 1. So, What's New? USALLIANCE Financial is changing to a new card issuing service. This change is an important step in creating an enhanced experience for our members and staff. - New sleek contactless debit cards will be issued when your current card expires. - A customizable alerts system coming shortly. ### 2. When To Expect This Transition The USALLIANCE Debit Card Conversion will begin on **Tuesday, May 17, 2022, at 8 pm (ET).** ### 3. What Does This Mean For You? - While this conversion takes place, members may still use their USALLIANCE Visa Debit Cards. Your card information, expiration, CCV, and account numbers will all remain the same. ### 4. Systems To Be Impacted In advance of our conversion, please note that certain features will be unavailable for a brief period of time. Please view the schedule below. - **Ordering Replacement Debit/ATM Cards** (new, damaged, reissued, lost, or stolen) will be suspended beginning on ** Tuesday, May 10, 2022, at 4 pm (ET)**. - **You will be unable to freeze or unfreeze your card after Tuesday, May 17, 2022, at 5 pm (ET)**. If your card is lost or stolen, please contact Member Services at (800) 431-2754. - To activate a debit card after May 18, 2022, please call our new card activation line **(833) 263-2833**. - Debit/ ATM card alerts will be turned off on **Tuesday, May 16, 2022, at 5 pm (ET)**. Since this is a new system, members will need to re-enroll in card alerts once available. - Instant Issue at USALLIANCE branch locations will be suspended beginning on **Tuesday, May 10, 2022, at 5 pm (ET)**. - Due to your debit card number remaining the same, any existing automatic recurring payments using your debit card will continue. 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